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“Recycle” is a word experienced travelers never want to hear, and it isn’t because they hate the environment. Recycling means that you’re out of clean clothes while you’re on the road and that...
DATE: July 24, 2020 | COLUMN: The Travel Troubleshooter
Steven Hoekman wants to visit Germany this summer. But with the European Union banning travelers from the United States, he’s not sure he’ll be allowed into the country. Hoekman, a retired dentist...
DATE: July 17, 2020 | COLUMN: The Travel Troubleshooter
Like many other airline passengers flying during the pandemic, Kevin Garvey thought masks were mandatory on planes. So when two women seated in front of him on a recent flight from Fort Myers,...
DATE: July 8, 2020 | COLUMN: The Travel Troubleshooter
When Robyn Wilkov boarded a recent flight from New York to Dallas, she was surprised to find a masked passenger in the middle seat next to hers. “The plane was packed, with nearly every row...
DATE: June 26, 2020 | COLUMN: The Travel Troubleshooter
How bad is the fear of travel right now? So bad that even people in the travel industry are staying home. Annie Gofus, a Washington, D.C., travel agent who founded the site Wunderbird, isn’t going...
DATE: June 19, 2020 | COLUMN: The Travel Troubleshooter
Can you be too sick to fly? In light of the coronavirus pandemic, it’s a question consumer advocates are raising with new urgency. They’re fighting for regulations that would require airlines to...
DATE: June 8, 2020 | COLUMN: The Travel Troubleshooter
Celeste Gray used to travel without a plan, which allowed her “plenty of room for spontaneity.” But when she found herself stranded in Spain on Sept. 12, 2001, she discovered the importance of...
DATE: May 22, 2020 | COLUMN: The Travel Troubleshooter
Joel Smiler doesn’t want to miss his 50th wedding anniversary trip to Maui this September. But he’s not sure if it’s still a good idea. For Smiler, a retired veterinarian, Maui checks a lot of...
DATE: May 15, 2020 | COLUMN: The Travel Troubleshooter
What if it happens again? What if coronavirus resurges this summer, just as you’re leaving for a well-deserved vacation? Or during the winter holidays? Travelers are looking for ways to protect...
DATE: May 7, 2020 | COLUMN: The Travel Troubleshooter
Tourism officials want you to dream of a vacation during your coronavirus confinement. They’re using everything from bingo to live webcams to keep you engaged. And they’re renovating and reaching...
DATE: May 1, 2020 | COLUMN: The Travel Troubleshooter
If a travel company isn’t refunding payment for your canceled vacation, maybe it’s time for a credit card dispute. Asking a bank to force a merchant to return your money is typically a last resort....
DATE: April 24, 2020 | COLUMN: The Travel Troubleshooter
If you’re trying to get a refund for a canceled trip, prepare for an unpleasant surprise. Although some airlines, cruise lines and hotels have offered customers their money back amid a wave of...
DATE: April 13, 2020 | COLUMN: The Travel Troubleshooter
